After the TalkTalk incident in the UK where thousands of customers had their banking details compromised and over 1.2 million had their name and email ids leaked, Vodafone is the next instance that has shocked the industry and the consumers. It seems even companies as large as Vodafone and TalkTalk are complacent when it comes to securing the information of their customers and the access to these customer details can be gained by anyone without proper authorisation.
Vodafone in the United Kingdom has revealed the fact that information of its 1,827 customers were stolen. The information included the names, bank account numbers, bank sort codes and mobile numbers of these customers. However, despite the revelation, Vodafone has refused to accept the fact that its own systems were compromised and the data was stolen. Instead it claims that the information of these 1827 customers was leaked from an “external” source.
Vodafone has not clarified what does it mean by an external source or which is this source. It also did not clarify how this external source got the information that it leaked. It seems that the information must have been leaked by someone inside Vodafone to this external source which was then released by it. There does not seem to be any other plausible explanation as to how can an external source got hold of information stored wit Vodafone.
Vodafone in Australia has recently been accused of monitoring the call and SMS details of a reporter in an unauthorised manner. Even in that instance the company pinned the blame on one of its staff rather than taking the responsibility on itself for the incident. It seems that even in this hacking instance of over 1800 customers’ data being stolen, Vodafone is again trying to find someone else to blame.